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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bruce Allen

Bruce Allen

August 15, 2024

5  out of  5
rating by Bruce Allen
"Great timely service on my account. Really appreciate it."
We responded:
"Thank you for your kind review, Bruce. Your business is appreciated and we look forward to working with you in the future. "
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Donna Daniels

July 4, 2024

5  out of  5
rating by Donna Daniels
"Honest, experienced, friendly staff who go out of their way to answer all your auto and home insurance questions so you can get the type and amount of coverage you want and need. They return phone calls promptly and provide great custoner service, in general! I highly recommend all staff at this State Farm Insurance office located at Southern Village in Chapel Hill! DJ Daniels"
We responded:
"Thank you for the kind words, Ms Daniels. We are thankful to have you as a valued customer! "
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Brian Frizzelle

May 24, 2024

5  out of  5
rating by Brian Frizzelle
"Donny and his team are incredibly friendly and helpful."
We responded:
"Thanks for the kind words, Brian. Always a pleasure!! "
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Justin Laborde

May 24, 2024

5  out of  5
rating by Justin Laborde
"Donny has been my trusted insurance agent for over 15 years. I called him the day I moved to town with my family, and since then he and his wonderful, caring staff have been with me throughout my kids' childhood, buying our first home, and dealing with unforeseen setbacks, new drivers and all of the many changing insurance needs that have arisen. I cannot recommend Donny and his agency enough!"
We responded:
"Thanks, Justin...always a pleasure to assist you and your family in all your insurance needs! "
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Jon Fowler

May 23, 2024

5  out of  5
rating by Jon Fowler
"Donny Dingess has been my agent for more than a decade, and helped me through so many seasons of life. From buying my first home through planning for retirement and insuring our lives, and also helping us recover from an auto accident, Donny has been there. You cannot go wrong with this amazing State Farm agent!"
We responded:
"Always a pleasure, kind sir! Best regards to you and your family...we're always a phone call away! "
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Daniel Weiner

August 26, 2023

5  out of  5
rating by Daniel Weiner
"Due to issues with our prior provider (related to a change of ownership), we decided to switch to State Farm. We were able to meet Donny and worked with Kelly who set us up with new home, auto and other policies. The process was straightforward and the prices were competitive. We were very satisfied with the service."
We responded:
"Thanks for the kind words, Dan. It was great meeting you and happy Kelly was able to take care of your insurance needs. -Donny"
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Bev Hearn

March 24, 2023

5  out of  5
rating by Bev Hearn
"Used them for years for apartment and car insurance. Never a problem?"
We responded:
"Hello Bev...Thank you for your Review. If I can be of assistance at ANY time, please do not hesitate to contact me! Your business is greatly appreciated. Enjoy the amazing weather we are having and have an amazing weekend. Kindest and Best Regards, Donny - 919-942-3366"
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Stephanie Hurley

February 3, 2023

5  out of  5
rating by Stephanie Hurley
"Best insurance agent...Very nice man...he has help me with my rental insurance many time..."
We responded:
"Thank you, Stephanie. It’s always a pleasure to serve your insurance needs. We’re here to help anytime!"
Profile photo of Michael Levy

Michael Levy

August 10, 2022

5  out of  5
rating by Michael Levy
"I recently moved to Chapel Hill and established new homeowners and auto policies with this State Farm agent. Kelly has been great to work with and super efficient in setting up the policies, including a brief contents policy when I moved into my home four days before closing. Highly recommend."
We responded:
"Thank you for your business, Michael. It’s our pleasure to service your insurance needs."
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Kenneth Noe

July 7, 2022

5  out of  5
rating by Kenneth Noe
"Quick and easy qoute at a great rate. Office always gets fast results."
We responded:
"Thank you for your business. It’s a pleasure to do business with you and take care of all your insurance needs."
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Brent Slone

July 7, 2022

5  out of  5
rating by Brent Slone
"I have work with Donny and his team for over 10 years. They have held numerous policies for me over the years and guided me through some complex situations. I highly recommed Donny and his team for any insurance needs! Donny is very knowledgable of the industry and thinks outside of the box. Such a great dude too!"
We responded:
"Thank you for your kind words and for your business. It’s always our pleasure be of service for your insurance needs."
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Ruth Wingo

July 7, 2022

5  out of  5
rating by Ruth Wingo
"Donny is a great agent and has a great team that are always helpful with my insurance needs! I love the location of the office as well."
We responded:
"Thank you for your business and continued support. Always a pleasure!"
Profile photo of Chad Walker

Chad Walker

June 9, 2022

5  out of  5
rating by Chad Walker
"Donny and his staff helped me big time with my policies, renters insurance and car insurance. Got me the best quote I could find around. Thanks big time!!"
We responded:
"Thank you for your business, Chad and for the kind words. We’re here anytime you need our assistance."
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Douglas Shanklin

October 20, 2021

5  out of  5
rating by Douglas Shanklin
"Kelly who works for Donny, has the best customer service skills and knows insurance!!!"
We responded:
"Thank you for your business and for the kind words toward my office manager -Kelly. We’re here anytime you need our assistance. Always a pleasure."
Profile photo of Aubrey Guarriello

Aubrey Guarriello

April 20, 2021

4  out of  5
rating by Aubrey Guarriello
"People have always been friendly and helpful"
We responded:
"Thanks for the kind words Aubrey. We are always ready to assist with your insurance needs."
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Jimmy Hardin

April 19, 2021

5  out of  5
rating by Jimmy Hardin
"Great people there"
We responded:
"Thanks for your business, Jimmy. We are here to assist with all your insurance needs. Always a pleasure."
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austin sire

March 30, 2021

5  out of  5
rating by austin sire
"Kelly and Ruth have always valued the words of a client. They’re not your typical agents, they run what I like to call: Clients first, business always. No matter what’s on your plate, no matter what’s going on with your life, you step foot in this office, and you’re family. With that being said, how they treat their clients is absolutely phenomenal from a business standpoint. They’re never too quick to jump the gun on policies, what I ask for has always been what I received. If I’m ever confused about grey areas, or which policy will benefit me the most, they always have an answer. Would absolutely recommend their service to any one in the chapel hill area."
We responded:
"Thanks for your post and kind words, Austin. Thank you for your business and continued support."
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Dominic Zaletel

February 18, 2021

5  out of  5
rating by Dominic Zaletel
"Amazing service very kind and personable staff 10/10 would recommend"
We responded:
"Thank you for your business, Dominic. It’s our pleasure to service your insurance needs."
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Jonny Buffy

February 5, 2021

5  out of  5
rating by Jonny Buffy
"Grateful for Donny's Team...Kelly and Ruth are wonderful and always answer my questions and educate me on my policies. They encourage questions and take time to answer them...something I value because I want to know what my wife and I are paying for. Highly recommend!"
We responded:
"Thank you for your kind words, Jonny. It’s our pleasure to assist with all your insurance needs."
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Iwatch Security

October 12, 2020

5  out of  5
rating by Iwatch Security
"Donnie has been great to work with and I can highly recommend!"
We responded:
"Thank you for the kind words of encouragement. It’s our pleasure to assist with your insurance needs."
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Danielle Anne Ocampo

September 18, 2020

1  out of  5
rating by Danielle Anne Ocampo
"Honestly the worst to deal with. They never answer the phone and never return messages. Can't wait to cancel with them. Very unprofessional"
We responded:
"I'm sorry if this was your experience. Please give me a call so we could talk this over. 919-942-3366"
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rooster selfies

June 30, 2020

5  out of  5
rating by rooster selfies
"Ive been with state farm at least 30 years, love the Dingess office they are always helpful!"
We responded:
"Thank you for your business. Always a pleasure!!"
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Cherry Pfau

February 28, 2020

3  out of  5
rating by Cherry Pfau
"Never calls back when I leave a message"
We responded:
"Ms. Pfau, I'm sorry if this was your experience. Please give me a call so we could talk this over. I hope you and Jim are doing well. "
Profile photo of Ashley Monitor

Ashley Monitor

February 8, 2020

5  out of  5
rating by Ashley Monitor
"Always fantastic service. Just had the unfortunate experience of having my car stolen and State Farm made the process as painless as it could be."
We responded:
"Ashley, I am glad we could make such an unfortunate experience, less painful! Thanks for your Business!"
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Adrian Ilie

February 14, 2019

4  out of  5
rating by Adrian Ilie
"New location a bit hard to find."
We responded:
"Thank you for the feedback Adrian. We are located directly beside Subway in Southern Village. If you ever need to stop in, give us a call."